Some well-known platforms are claiming to be 'free for charities' but still leave charities with no choice but to pay registration fees, card fees, Gift Aid fees, monthly fees and high bank fees - while donors are asked for 'tips' that go directly to the platform.
We believe fees should be transparent. There are no ongoing monthly charges, you only incur fees when you get donations. Here's how our fees stack up for each payment method:
| Payment method | Payment processing fixed fee | Payment processing percentage fee | Platform fixed fee | Platform percentage fee |
|---|---|---|---|---|
| Online payment methods | ||||
| Debit card | 8p | 0.397% | 0p | 1.75% |
| Credit card | 8p | 0.607% | 0p | 1.75% |
| Direct Debit | 25p | 0% | 0p | 1.75% |
| PayPal | 20p | 1.4% | 0p | 1.75% |
| Pay by bank app | 8p | 0% | 0p | 1.75% |
| Gift voucher | 0p | 0% | 0p | 0% |
| Points | 0p | 0% | 0p | 0% |
| Offline payment methods | ||||
| Cash | 0p | 0% | 0p | 0% |
| Cheque | 0p | 0% | 0p | 0% |
| Bank transfer | 0p | 0% | 0p | 0% |
| Standing order | 0p | 0% | 0p | 0% |
| Offline text | 0p | 0% | 0p | 0% |
| Payment in time | 0p | 0% | 0p | 0% |
| Payment in kind | 0p | 0% | 0p | 0% |
| Free | 0p | 0% | 0p | 0% |